DIY vs Brisbane Meetup: When to Stop Fixing Your Robot Yourself

Start with free diagnosis

Most robot vacuum and pool cleaner issues are brushes, filters, contacts, or a clear error-code path. Use /diagnose first so you are not guessing.

Stay DIY when

- The job is brushes, filters, tanks, or dock contacts - The manual shows an accessible part - Difficulty on our guides is Easy or Medium and tools are basic

Browse brand guides at /guides or pick a brand hub such as /brand/roborock.

Book a Brisbane meetup when

- DIY steps are done and the fault remains - The unit needs sealed electronics, LiDAR modules, or motor work - You want a fixed quote before paid work and can bring the robot to that week's suburb stop

Request a slot at /repair (meetup mode). We reply by email, usually within a few hours.

Use mail-in only when

Meetup is not practical and repair still looks cheaper than replacement. You arrange postage both ways. Ship the robot body unless we ask for the dock.

Bottom line

DIY first when safe → Brisbane meetup next → mail-in last. That order saves postage and keeps more robots out of landfill.