BotRescueBotRescueFree diagnosis

Floating cable kinks / tangles

Where to look: Floating cable between PSU and robot.

Floating cable has kinks that affect movement and coverage.

Picture

Floating cable kinks / tangles

Quick answers

What is wrong?

Floating cable has kinks that affect movement and coverage.

What you might notice

  • Cable kinks
  • Limited reach

Can I fix this myself?

Usually yes for cleaning/clearing. Difficulty: easy · about 10-20 min. If unsure or the fault returns, use mail-in repair.

What you need

  • None — outdoor sun space

Do this

    • Clean filter and impeller (kinks often accompany heavy load).
    • Stretch the floating cable fully and leave it in the sun for at least a day to relax kinks.
    • Keep enough slack to cover the pool without excess pile. If cable is damaged, request repair/replacement.

Parts (only if cleaning fails)

  • None for a basic clean

Official references

  • https://www.poolspa.co.th/wp-content/uploads/2025/07/PS-MANUAL-Robot-Pool-Cleaner-DOLPHIN-M700-English.pdf
  • https://manuals.maytronics.com/intro/?pn=99996710-EU

Still stuck?

Free diagnosis · Mail-in repair (Brisbane)