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Trapped / stuck outside charging station

Where to look: Work area obstacles and docking path.

Trapped message, or mower cannot leave/return to the charging station.

Picture

Trapped / stuck outside charging station

Quick answers

What is wrong?

Trapped message, or mower cannot leave/return to the charging station.

What you might notice

  • Trapped
  • Stuck in charging station
  • Charging station blocked

Can I fix this myself?

Usually yes for cleaning/checking. Difficulty: easy · about 10-30 min. If unsafe or unresolved, use mail-in repair / authorised service.

What you need

  • Soft dry cloth

Do this

    • Move the mower clear of furniture/obstacles; remove narrow-passage traps; keep grass within model max height; clear grass chunks from the blade area.
    • Stuck in station: remove objects blocking exit. Charging station blocked: clear docking path, level the station base, clean oxidation on contact plates/strips, check power cable.
    • For wire installs: ensure ~2 m straight guide approach; reseat guide connectors under the station.
    • If docking still fails, request dealer service / repair.

Parts (only if cleaning fails)

  • None for a basic check

Official references

  • https://www.husqvarna.com/uk/support/husqvarna-self-service/trapped-automower-error-message-ka-01418/
  • https://www.husqvarna.com/uk/support/husqvarna-self-service/charging-station-blocked-automower-error-message-ka-01449/
  • https://us-support.husqvarna.com/en/automower/Message-Stuck-in-charging-station-1a78

Still stuck?

Free diagnosis · Mail-in repair (Brisbane)