Stops during operation / needs assistance
Where to look: On-screen prompts and emergency stop.
Robot stops mid-task with an on-screen help prompt.
Picture
Quick answers
What is wrong?
Robot stops mid-task with an on-screen help prompt.
What you might notice
- Excuse me / path blocked
- Signal loss
- Emergency stop
Can I fix this myself?
Usually yes for cleaning/checking. Difficulty: easy · about 5-15 min. If unsafe or unresolved, use mail-in repair / authorised service.
What you need
- Soft dry cloth
Do this
- Follow on-screen OK/Continue. If blocked, pause, clear the path, realign, resume.
- Signal loss: check emergency stop is not pressed/damaged; charge if battery is low.
- Reboot below the positioning mark if POST fails. If unresolved, contact Pudu after-sales.
Parts (only if cleaning fails)
- None for a basic check
Official references
- https://helpcentre.sparkepos.com/hubfs/2022%20Robotics/EN-Bella%20user%20manual.pdf?hsLang=en
- https://6083570.fs1.hubspotusercontent-na1.net/hubfs/6083570/2022%20Robotics/Kettybot%20User%20Manual.pdf
- https://static.generation-robots.com/media/pudubot2-guide-operation.pdf