Stops during operation / needs assistance
Where to look: On-screen prompts and sensors.
Delivery robot stops mid-route and requests assistance.
Picture
Quick answers
What is wrong?
Delivery robot stops mid-route and requests assistance.
What you might notice
- Path blocked
- Lost localization
Can I fix this myself?
Usually yes for cleaning/checking. Difficulty: easy · about 5-15 min. If unsafe or unresolved, use mail-in repair / authorised service.
What you need
- Soft dry cloth
Do this
- Clear obstacles; clean LiDAR/sensors; reposition under the boot point if lost.
- Verify charging pile placement and mapped location for auto-return.
- Contact Pudu support if reboot does not restore service.
Parts (only if cleaning fails)
- None for a basic check
Official references
- https://academy.pudutech.com/en/docs/charging-station-qsg
- https://static.generation-robots.com/media/user-manual-pudu-swiftbot.pdf