Unable to wash the mop cloths at the dock
Where to look: Dock cleaning tray, water tanks, and mop mounts.
Mop wash will not start — mop not used that job, robot not started from dock, water tanks empty/unseated, or cleaning tray/filter missing (Qrevo Edge manual).
Picture
Quick answers
What is wrong?
Mop wash will not start — mop not used that job, robot not started from dock, water tanks empty/unseated, or cleaning tray/filter missing (Qrevo Edge manual).
What you might notice
- Mops stay dirty after return
- No wash cycle at dock
- Red dock light during wash attempts
Can I fix this myself?
Often yes with careful cleaning. Difficulty: medium · about 15-25 min. If unsure or it returns after parts cleaning, use mail-in repair.
What you need
- Soft cloth
- Clean water
Do this
- Mops are only washed after mopping use; vacuum-only runs may skip wash.
- Start cleaning from the dock and keep the dock on the app map so the robot can return for washing.
- Refill/reseat the clean water tank; empty/reseat the dirty water tank.
- Correctly install the cleaning tray module and cleaning tray filter.
- For hot-water wash, set Washing Water Temperature to Hot Water in the app. Stick mop cloths flat on the mounts before the next run.
Parts (only if cleaning fails)
- Mop cloths
- Cleaning tray filter
Official references
- https://cdn.awsusor0.fds.api.mi-img.com/support/manuals/Roborock_Qrevo_Edge_S5A_CE_EN_User_Manual.pdf
- https://gl-files.roborock.com/product/center/manuals/Roborock%20Qrevo%20Edge%202%20CE%20EN%20User%20Manual.vum9ib3jvy2.pdf