Roborock Qrevo Edge Repair
Common faults and DIY fix guides for the Roborock Qrevo Edge. Start with free diagnosis, or mail it in when DIY is not enough.
Faults & fixes
Error 1 — LiDAR turret jammed, blocked, or not spinning so the robot cannot map. Cleaning is DIY; a tower that still will not spin after freeing usually needs an LDS module service.
Error 5 — hair or debris wrapping the main brush, ends, or installation slots. Recurring Error 5 after a thorough clean often means a failed brush motor or gearbox.
Error 13 — charging path fault. Usually dirty contacts, loose dock power cable, or a failing dock supply. Official Qrevo Edge Series troubleshooting applies.
Error 9 — the washable filter magnet is missing or not detected. Replace the filter if the magnet is gone.
Robot will not charge — dock unpowered, poor contact, or dirty charging contacts (Qrevo Edge CE EN manual Common Issues).
Robot cannot find or reach the dock — obstacles near the dock, dock too far, or starting far from the dock (manual Common Issues).
Steady red dock status light — voltage mismatch, water tank seating, or cleaning tray/filter not installed correctly (Qrevo Edge manual).
Auto-empty does not run — disabled in app, missing dust cover/bag, DND, manual dock placement, low battery, or blocked air path (Qrevo Edge manual).
Mop wash will not start — mop not used that job, robot not started from dock, water tanks empty/unseated, or cleaning tray/filter missing (Qrevo Edge manual).