Roller brush or track wheels entangled
Where to look: Roller brushes and track wheels.
App reports entanglement on roller brush or track wheels; robot may stay on the pool floor.
Picture
Quick answers
What is wrong?
App reports entanglement on roller brush or track wheels; robot may stay on the pool floor.
What you might notice
- Entanglement notification
- Motor noise but no movement
Can I fix this myself?
Usually yes for cleaning/clearing. Difficulty: easy · about 10-20 min. If unsure or the fault returns, use mail-in repair.
What you need
- Pliers (optional)
- Cloth
Do this
- Power off, remove from water. Clear hair/cords/debris from roller brushes, tracks, and axles.
- Inspect TPU tracks for stretch/cracks and side guide wheels for stones.
- Retry. If entanglement returns, request repair.
Parts (only if cleaning fails)
- None for a basic clean
Official references
- https://beatbot.com/pages/help-center
- https://eu.beatbot.com/pages/help-center
- https://eu.beatbot.com/cs/blogs/roboticky-cistic-bazenu/pool-robot-stuck-not-moving