Navigation / obstacle avoidance issue
Where to look: LiDAR / cameras and mapped routes.
Commercial delivery or greeting robot loses path or stops for obstacles repeatedly.
Picture
Quick answers
What is wrong?
Commercial delivery or greeting robot loses path or stops for obstacles repeatedly.
What you might notice
- Lost path
- Repeated obstacle stops
Can I fix this myself?
Usually yes for cleaning/checking. Difficulty: easy · about 10-20 min. If unsafe or unresolved, use mail-in repair / authorised service.
What you need
- Soft dry cloth
Do this
- Select the correct map; reposition at the official boot/marker point facing the right way.
- Clean LiDAR and camera lenses; clear temporary obstacles on mapped routes.
- Reboot and re-run. Escalate to the robot vendor's technical support if it continues.
Parts (only if cleaning fails)
- None for a basic check
Official references
- https://static.generation-robots.com/media/pudubot2-guide-operation.pdf
- https://helpcentre.sparkepos.com/hubfs/2022%20Robotics/EN-Bella%20user%20manual.pdf?hsLang=en
- https://academy.pudutech.com/en/docs/charging-station-qsg