Brush stuck (voice: remove the brush)
Where to look: Main brush underside.
Voice guide: remove the brush and take out whatever is stuck.
Picture
Quick answers
What is wrong?
Voice guide: remove the brush and take out whatever is stuck.
What you might notice
- Brush stuck voice alert
- Weak suction / noise
Can I fix this myself?
Usually yes for cleaning/clearing. Difficulty: easy · about 10-20 min. If unsure or the error returns, use mail-in repair.
What you need
- Soft cloth
Do this
- Set Power saving / Sleep mode.
- Remove the brush and clear foreign matter. Also check the side/spin brush if prompted.
- Empty the dustbin if suction is weak or noise suddenly increases.
- If the alert returns, request repair.
Parts (only if cleaning fails)
- None for a basic clean
Official references
- https://www.samsung.com/ae/support/home-appliances/samsung-jet-bot-combo-troubleshooting/
- https://www.samsung.com/us/support/troubleshoot/TSG10002342/
- https://images.webfronts.com/cache/frjzskjdarum.pdf