Mops not operating properly
Where to look: Mop Spin board under the robot.
Mops do not operate properly, or robot vacuums only when mop mode is selected.
Picture
Quick answers
What is wrong?
Mops do not operate properly, or robot vacuums only when mop mode is selected.
What you might notice
- Mops not spinning
- Runs Dust Suction only in mop modes
Can I fix this myself?
Usually yes for cleaning/clearing. Difficulty: easy · about 10-20 min. If unsure or the error returns, use mail-in repair.
What you need
- Soft dry cloth
Do this
- Detach the Mop Spin board and clear foreign matter. Reassemble on both sides.
- Ensure the Mop Spin board is properly assembled when using Mop / Mop+Dust modes.
- If it persists, request repair.
Parts (only if cleaning fails)
- None for a basic clean
Official references
- https://www.samsung.com/ae/support/home-appliances/samsung-jet-bot-combo-troubleshooting/