Roborock DIY Guides
Practical repair tutorials from our fault knowledge base. Prefer a wizard?Start diagnosis. Full hub: Roborock repair Brisbane.
Roborock Qrevo Edge: Error 1: Top laser sensor (LDS) not spinning
Error 1 — LiDAR turret jammed, blocked, or not spinning so the robot cannot map. Cleaning is DIY; a tower that still will not spin after freeing usually ne
Roborock Qrevo Edge: Error 5: Main brush jammed (underside roller)
Error 5 — hair or debris wrapping the main brush, ends, or installation slots. Recurring Error 5 after a thorough clean often means a failed brush motor or
Roborock Qrevo Edge: Error 13: Charging fault
Error 13 — charging path fault. Usually dirty contacts, loose dock power cable, or a failing dock supply. Official Qrevo Edge Series troubleshooting applie
Roborock Qrevo Edge: Error 9: Filter magnet missing
Error 9 — the washable filter magnet is missing or not detected. Replace the filter if the magnet is gone.
Roborock Qrevo Edge: Unable to charge on the dock
Robot will not charge — dock unpowered, poor contact, or dirty charging contacts (Qrevo Edge CE EN manual Common Issues).
Roborock Qrevo Edge: Unable to return to dock
Robot cannot find or reach the dock — obstacles near the dock, dock too far, or starting far from the dock (manual Common Issues).
Roborock Qrevo Edge: Dock status indicator light is steady red
Steady red dock status light — voltage mismatch, water tank seating, or cleaning tray/filter not installed correctly (Qrevo Edge manual).
Roborock Qrevo Edge: Unable to auto-empty dustbin at the dock
Auto-empty does not run — disabled in app, missing dust cover/bag, DND, manual dock placement, low battery, or blocked air path (Qrevo Edge manual).
Roborock Qrevo Edge: Unable to wash the mop cloths at the dock
Mop wash will not start — mop not used that job, robot not started from dock, water tanks empty/unseated, or cleaning tray/filter missing (Qrevo Edge manua
Roborock S8 Pro Ultra: Error 1: Top laser sensor (LDS) not spinning
Error 1 — LiDAR turret jammed, blocked, or not spinning so the robot cannot map. Cleaning is DIY; a tower that still will not spin after freeing usually needs a
Roborock S8 Pro Ultra: Error 5: Main brush jammed (underside roller)
Error 5 — hair or debris wrapping the main brush, ends, or installation slots. Recurring Error 5 after a thorough clean often means a failed brush motor or gear
Roborock S8 Pro Ultra: Error 13 / charging error — will not charge on dock
Error 13 (charging error) or the robot sits on the dock but battery % does not rise. Official steps cover oxidised contacts, dock power, and cable seating befor
Roborock S8 Pro Ultra: Dock will not empty the dustbin (full diagnostic)
Auto-empty does not start, or starts but leaves dust in the bin / makes unusual noise. Goes beyond app toggles into bag, brush cover, and air-path blockages fro
Roborock S8 Pro Ultra: Dock status light steady red (tank / bag / water filter)
Dock LED stays steady red — official Ultra troubleshooting: dustbin/bag seating, voltage, clean/dirty tank placement, and water filter click-lock.
Roborock S8 Pro Ultra: Dock will not wash the mop (tanks + water filter)
After mopping, the dock does not wash the mop. Official Ultra steps require job-started-from-dock, tank seating, and a correctly click-locked water filter — not
Roborock S8 Pro Ultra: Error 42: Dock maintenance brush jammed
Error 42 — dock maintenance brush jammed. Left-side stop = physical jam; right-side stop = water filter blocked or not seated (S8 Pro Ultra / Saros manuals).
Roborock S8 Pro Ultra: Fan speed lowered / weak suction — filter blocked
Official “fan speed lowered” guidance: check a blocked strainer/filter and replace the filter if cleaning does not restore suction. Wet filters must dry thoroug
Roborock S8 Pro Ultra: Error 18: Vacuum fan error
Error 18 — vacuum fan fault. Official manuals say reset the system after clearing filter/dustbin issues. Recurring Error 18 is not a DIY fan swap for most owner
Roborock S8 MaxV Ultra: Error 1: Top laser sensor (LDS) not spinning
Error 1 — LiDAR turret jammed, blocked, or not spinning so the robot cannot map. Cleaning is DIY; a tower that still will not spin after freeing usually needs a
Roborock S8 MaxV Ultra: Error 5: Main brush jammed (underside roller)
Error 5 — hair or debris wrapping the main brush, ends, or installation slots. Recurring Error 5 after a thorough clean often means a failed brush motor or gear
Roborock S8 MaxV Ultra: Error 13 / charging error — will not charge on dock
Error 13 (charging error) or the robot sits on the dock but battery % does not rise. Official steps cover oxidised contacts, dock power, and cable seating befor
Roborock S8 MaxV Ultra: Dock will not empty the dustbin (full diagnostic)
Auto-empty does not start, or starts but leaves dust in the bin / makes unusual noise. Goes beyond app toggles into bag, brush cover, and air-path blockages fro
Roborock S8 MaxV Ultra: Dock status light steady red (tank / bag / water filter)
Dock LED stays steady red — official Ultra troubleshooting: dustbin/bag seating, voltage, clean/dirty tank placement, and water filter click-lock.
Roborock S8 MaxV Ultra: Dock will not wash the mop (tanks + water filter)
After mopping, the dock does not wash the mop. Official Ultra steps require job-started-from-dock, tank seating, and a correctly click-locked water filter — not
Roborock S8 MaxV Ultra: Error 42: Dock maintenance brush jammed
Error 42 — dock maintenance brush jammed. Left-side stop = physical jam; right-side stop = water filter blocked or not seated (S8 Pro Ultra / Saros manuals).
Roborock S8 MaxV Ultra: Fan speed lowered / weak suction — filter blocked
Official “fan speed lowered” guidance: check a blocked strainer/filter and replace the filter if cleaning does not restore suction. Wet filters must dry thoroug
Roborock S8 MaxV Ultra: Error 18: Vacuum fan error
Error 18 — vacuum fan fault. Official manuals say reset the system after clearing filter/dustbin issues. Recurring Error 18 is not a DIY fan swap for most owner
Roborock Qrevo Pro: Error 1: Top laser sensor (LDS) not spinning
Error 1 — LiDAR turret jammed, blocked, or not spinning so the robot cannot map. Cleaning is DIY; a tower that still will not spin after freeing usually needs a
Roborock Qrevo Pro: Error 5: Main brush jammed (underside roller)
Error 5 — hair or debris wrapping the main brush, ends, or installation slots. Recurring Error 5 after a thorough clean often means a failed brush motor or gear
Roborock Qrevo Pro: Error 13 / charging error — will not charge on dock
Error 13 (charging error) or the robot sits on the dock but battery % does not rise. Official steps cover oxidised contacts, dock power, and cable seating befor
Roborock Qrevo Pro: Dock will not empty the dustbin (full diagnostic)
Auto-empty does not start, or starts but leaves dust in the bin / makes unusual noise. Goes beyond app toggles into bag, brush cover, and air-path blockages fro
Roborock Qrevo Pro: Dock status light red (tanks / cleaning tank)
Dock reports an error / red status — Qrevo-family manuals point to voltage, tank seating, and cleaning-tank / tray-filter installation.
Roborock Qrevo Pro: Dock will not wash spinning mop cloths (tray + tanks)
Qrevo-style docks will not wash mop cloths unless mopping was used, the dock is on the map, tanks are seated, and the cleaning tank/filter is installed correctl
Roborock Qrevo Pro: Cannot find or climb onto the dock (sensors + clearance)
Robot cannot locate or mount the dock. Official guidance: clearance, clean dock signal area and robot front sensor, avoid starting far from a moved dock.
Roborock Qrevo Pro: Fan speed lowered / weak suction — filter blocked
Official “fan speed lowered” guidance: check a blocked strainer/filter and replace the filter if cleaning does not restore suction. Wet filters must dry thoroug
Roborock Qrevo Pro: Error 18: Vacuum fan error
Error 18 — vacuum fan fault. Official manuals say reset the system after clearing filter/dustbin issues. Recurring Error 18 is not a DIY fan swap for most owner
Roborock Qrevo MaxV: Error 1: Top laser sensor (LDS) not spinning
Error 1 — LiDAR turret jammed, blocked, or not spinning so the robot cannot map. Cleaning is DIY; a tower that still will not spin after freeing usually needs a
Roborock Qrevo MaxV: Error 5: Main brush jammed (underside roller)
Error 5 — hair or debris wrapping the main brush, ends, or installation slots. Recurring Error 5 after a thorough clean often means a failed brush motor or gear
Roborock Qrevo MaxV: Error 13 / charging error — will not charge on dock
Error 13 (charging error) or the robot sits on the dock but battery % does not rise. Official steps cover oxidised contacts, dock power, and cable seating befor
Roborock Qrevo MaxV: Dock will not empty the dustbin (full diagnostic)
Auto-empty does not start, or starts but leaves dust in the bin / makes unusual noise. Goes beyond app toggles into bag, brush cover, and air-path blockages fro
Roborock Qrevo MaxV: Dock status light red (tanks / cleaning tank)
Dock reports an error / red status — Qrevo-family manuals point to voltage, tank seating, and cleaning-tank / tray-filter installation.
Roborock Qrevo MaxV: Dock will not wash spinning mop cloths (tray + tanks)
Qrevo-style docks will not wash mop cloths unless mopping was used, the dock is on the map, tanks are seated, and the cleaning tank/filter is installed correctl
Roborock Qrevo MaxV: Cannot find or climb onto the dock (sensors + clearance)
Robot cannot locate or mount the dock. Official guidance: clearance, clean dock signal area and robot front sensor, avoid starting far from a moved dock.
Roborock Qrevo MaxV: Fan speed lowered / weak suction — filter blocked
Official “fan speed lowered” guidance: check a blocked strainer/filter and replace the filter if cleaning does not restore suction. Wet filters must dry thoroug
Roborock Qrevo MaxV: Error 18: Vacuum fan error
Error 18 — vacuum fan fault. Official manuals say reset the system after clearing filter/dustbin issues. Recurring Error 18 is not a DIY fan swap for most owner
Roborock Qrevo Curv: Error 1: Top laser sensor (LDS) not spinning
Error 1 — LiDAR turret jammed, blocked, or not spinning so the robot cannot map. Cleaning is DIY; a tower that still will not spin after freeing usually needs a
Roborock Qrevo Curv: Error 5: Main brush jammed (underside roller)
Error 5 — hair or debris wrapping the main brush, ends, or installation slots. Recurring Error 5 after a thorough clean often means a failed brush motor or gear
Roborock Qrevo Curv: Error 13 / charging error — will not charge on dock
Error 13 (charging error) or the robot sits on the dock but battery % does not rise. Official steps cover oxidised contacts, dock power, and cable seating befor
Roborock Qrevo Curv: Dock will not empty the dustbin (full diagnostic)
Auto-empty does not start, or starts but leaves dust in the bin / makes unusual noise. Goes beyond app toggles into bag, brush cover, and air-path blockages fro
Roborock Qrevo Curv: Dock status light red (tanks / cleaning tank)
Dock reports an error / red status — Qrevo-family manuals point to voltage, tank seating, and cleaning-tank / tray-filter installation.
Roborock Qrevo Curv: Dock will not wash spinning mop cloths (tray + tanks)
Qrevo-style docks will not wash mop cloths unless mopping was used, the dock is on the map, tanks are seated, and the cleaning tank/filter is installed correctl
Roborock Qrevo Curv: Cannot find or climb onto the dock (sensors + clearance)
Robot cannot locate or mount the dock. Official guidance: clearance, clean dock signal area and robot front sensor, avoid starting far from a moved dock.
Roborock Qrevo Curv: Fan speed lowered / weak suction — filter blocked
Official “fan speed lowered” guidance: check a blocked strainer/filter and replace the filter if cleaning does not restore suction. Wet filters must dry thoroug
Roborock Qrevo Curv: Error 18: Vacuum fan error
Error 18 — vacuum fan fault. Official manuals say reset the system after clearing filter/dustbin issues. Recurring Error 18 is not a DIY fan swap for most owner
Roborock Qrevo Curv 2 Flow: Error 1: Top laser sensor (LDS) not spinning
Error 1 — LiDAR turret jammed, blocked, or not spinning so the robot cannot map. Cleaning is DIY; a tower that still will not spin after freeing usually needs a
Roborock Qrevo Curv 2 Flow: Error 5: Main brush jammed (underside roller)
Error 5 — hair or debris wrapping the main brush, ends, or installation slots. Recurring Error 5 after a thorough clean often means a failed brush motor or gear
Roborock Qrevo Curv 2 Flow: Error 13 / charging error — will not charge on dock
Error 13 (charging error) or the robot sits on the dock but battery % does not rise. Official steps cover oxidised contacts, dock power, and cable seating befor
Roborock Qrevo Curv 2 Flow: Dock will not empty the dustbin (full diagnostic)
Auto-empty does not start, or starts but leaves dust in the bin / makes unusual noise. Goes beyond app toggles into bag, brush cover, and air-path blockages fro
Roborock Qrevo Curv 2 Flow: Dock status light red (tanks / cleaning tank)
Dock reports an error / red status — Qrevo-family manuals point to voltage, tank seating, and cleaning-tank / tray-filter installation.
Roborock Qrevo Curv 2 Flow: Dock will not wash spinning mop cloths (tray + tanks)
Qrevo-style docks will not wash mop cloths unless mopping was used, the dock is on the map, tanks are seated, and the cleaning tank/filter is installed correctl
Roborock Qrevo Curv 2 Flow: Cannot find or climb onto the dock (sensors + clearance)
Robot cannot locate or mount the dock. Official guidance: clearance, clean dock signal area and robot front sensor, avoid starting far from a moved dock.
Roborock Qrevo Curv 2 Flow: Fan speed lowered / weak suction — filter blocked
Official “fan speed lowered” guidance: check a blocked strainer/filter and replace the filter if cleaning does not restore suction. Wet filters must dry thoroug
Roborock Qrevo Curv 2 Flow: Error 18: Vacuum fan error
Error 18 — vacuum fan fault. Official manuals say reset the system after clearing filter/dustbin issues. Recurring Error 18 is not a DIY fan swap for most owner
Roborock Saros 10: Error 1: Top laser sensor (LDS) not spinning
Error 1 — LiDAR turret jammed, blocked, or not spinning so the robot cannot map. Cleaning is DIY; a tower that still will not spin after freeing usually needs a
Roborock Saros 10: Error 5: Main brush jammed (underside roller)
Error 5 — hair or debris wrapping the main brush, ends, or installation slots. Recurring Error 5 after a thorough clean often means a failed brush motor or gear
Roborock Saros 10: Error 13 / charging error — will not charge on dock
Error 13 (charging error) or the robot sits on the dock but battery % does not rise. Official steps cover oxidised contacts, dock power, and cable seating befor
Roborock Saros 10: Dock will not empty the dustbin (full diagnostic)
Auto-empty does not start, or starts but leaves dust in the bin / makes unusual noise. Goes beyond app toggles into bag, brush cover, and air-path blockages fro
Roborock Saros 10: Dock will not wash spinning mop cloths (tray + tanks)
Qrevo-style docks will not wash mop cloths unless mopping was used, the dock is on the map, tanks are seated, and the cleaning tank/filter is installed correctl
Roborock Saros 10: Cannot find or climb onto the dock (sensors + clearance)
Robot cannot locate or mount the dock. Official guidance: clearance, clean dock signal area and robot front sensor, avoid starting far from a moved dock.
Roborock Saros 10: Error 42: Dock maintenance brush jammed
Error 42 — dock maintenance brush jammed. Left-side stop = physical jam; right-side stop = water filter blocked or not seated (S8 Pro Ultra / Saros manuals).
Roborock Saros 10: Fan speed lowered / weak suction — filter blocked
Official “fan speed lowered” guidance: check a blocked strainer/filter and replace the filter if cleaning does not restore suction. Wet filters must dry thoroug
Roborock Saros 10: Error 18: Vacuum fan error
Error 18 — vacuum fan fault. Official manuals say reset the system after clearing filter/dustbin issues. Recurring Error 18 is not a DIY fan swap for most owner
Roborock Saros 10R: Error 1: Top laser sensor (LDS) not spinning
Error 1 — LiDAR turret jammed, blocked, or not spinning so the robot cannot map. Cleaning is DIY; a tower that still will not spin after freeing usually needs a
Roborock Saros 10R: Error 5: Main brush jammed (underside roller)
Error 5 — hair or debris wrapping the main brush, ends, or installation slots. Recurring Error 5 after a thorough clean often means a failed brush motor or gear
Roborock Saros 10R: Error 13 / charging error — will not charge on dock
Error 13 (charging error) or the robot sits on the dock but battery % does not rise. Official steps cover oxidised contacts, dock power, and cable seating befor
Roborock Saros 10R: Dock will not empty the dustbin (full diagnostic)
Auto-empty does not start, or starts but leaves dust in the bin / makes unusual noise. Goes beyond app toggles into bag, brush cover, and air-path blockages fro
Roborock Saros 10R: Dock will not wash spinning mop cloths (tray + tanks)
Qrevo-style docks will not wash mop cloths unless mopping was used, the dock is on the map, tanks are seated, and the cleaning tank/filter is installed correctl
Roborock Saros 10R: Cannot find or climb onto the dock (sensors + clearance)
Robot cannot locate or mount the dock. Official guidance: clearance, clean dock signal area and robot front sensor, avoid starting far from a moved dock.
Roborock Saros 10R: Error 42: Dock maintenance brush jammed
Error 42 — dock maintenance brush jammed. Left-side stop = physical jam; right-side stop = water filter blocked or not seated (S8 Pro Ultra / Saros manuals).
Roborock Saros 10R: Fan speed lowered / weak suction — filter blocked
Official “fan speed lowered” guidance: check a blocked strainer/filter and replace the filter if cleaning does not restore suction. Wet filters must dry thoroug
Roborock Saros 10R: Error 18: Vacuum fan error
Error 18 — vacuum fan fault. Official manuals say reset the system after clearing filter/dustbin issues. Recurring Error 18 is not a DIY fan swap for most owner
Roborock Saros Z70: Error 1: Top laser sensor (LDS) not spinning
Error 1 — LiDAR turret jammed, blocked, or not spinning so the robot cannot map. Cleaning is DIY; a tower that still will not spin after freeing usually needs a
Roborock Saros Z70: Error 5: Main brush jammed (underside roller)
Error 5 — hair or debris wrapping the main brush, ends, or installation slots. Recurring Error 5 after a thorough clean often means a failed brush motor or gear
Roborock Saros Z70: Error 13 / charging error — will not charge on dock
Error 13 (charging error) or the robot sits on the dock but battery % does not rise. Official steps cover oxidised contacts, dock power, and cable seating befor
Roborock Saros Z70: Dock will not empty the dustbin (full diagnostic)
Auto-empty does not start, or starts but leaves dust in the bin / makes unusual noise. Goes beyond app toggles into bag, brush cover, and air-path blockages fro
Roborock Saros Z70: Dock will not wash spinning mop cloths (tray + tanks)
Qrevo-style docks will not wash mop cloths unless mopping was used, the dock is on the map, tanks are seated, and the cleaning tank/filter is installed correctl
Roborock Saros Z70: Robotic arm tangled, stuck, or will not retract
OmniGrip arm tangled, jammed, or cannot release/retract. Official reset holds; forcing the mechanism can damage gears.
Roborock Saros Z70: Error 42: Dock maintenance brush jammed
Error 42 — dock maintenance brush jammed. Left-side stop = physical jam; right-side stop = water filter blocked or not seated (S8 Pro Ultra / Saros manuals).
Roborock Saros Z70: Fan speed lowered / weak suction — filter blocked
Official “fan speed lowered” guidance: check a blocked strainer/filter and replace the filter if cleaning does not restore suction. Wet filters must dry thoroug
Roborock Saros Z70: Error 18: Vacuum fan error
Error 18 — vacuum fan fault. Official manuals say reset the system after clearing filter/dustbin issues. Recurring Error 18 is not a DIY fan swap for most owner
Roborock: Battery not charging / severely reduced runtime
DIY fix for Roborock.
Roborock: Drive wheel jammed / not driving straight
DIY fix for Roborock.
Roborock: LiDAR (LDS) fault — Error 1
DIY fix for Roborock.
Roborock: Side/main brush fault — Error 6 / Error 7
DIY fix for Roborock.